Shipping policy
At EIGHT SPECIALIST SERVICES PRIVATE LIMITED, we are committed to delivering your orders promptly and securely while providing a seamless shopping experience. Please review our shipping policy for detailed information on how we handle shipping:
Shipping Locations
We ship across India.
Currently, international shipping is not available.
Shipping Charges
Free Shipping: Available on orders
Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
During peak seasons or promotional periods, processing times may be slightly longer.
Estimated Delivery Time
Delivery timelines vary by location but generally take 3-7 business days after dispatch.
This Shipping Policy (“Policy”) governs the shipment and delivery of products purchased from Greenbio. By placing an order with Greenbio, you (“Customer”) agree to the terms outlined below.
1. Shipping Locations
• Greenbio currently ships across India.
• International shipping is not available at this time.
2. Shipping Charges
• Free shipping applies to orders.
3. Order Processing Time
• All orders are processed within 1-2 business days (excluding weekends and public holidays).
• Processing times may be extended during peak seasons, promotional periods, or due to unforeseen circumstances.
4. Estimated Delivery Time
• Standard delivery timelines range between 3-7 business days from the date of dispatch, depending on the delivery location.
• Deliveries to remote or difficult-to-access locations may take longer.
• Greenbio is not responsible for delays caused by courier partners, weather conditions, or other external factors beyond our control.
5. Order Tracking
• Upon dispatch, a tracking number will be sent via email or SMS.
• Customers may track their shipments through the “Track Order” section on our website.
6. Shipping Partners
• Greenbio partners with reliable third-party courier services to ensure timely and secure delivery.
• The choice of courier service is at Greenbio's sole discretion and may vary based on delivery location.
7. Damaged, Lost, or Delayed Shipments
• Risk of Loss: Once an order is handed over to the courier, the risk of loss or damage transfers to the customer.
• Greenbio shall not be liable for any damage, loss, or delays occurring during transit.
• Customers must directly contact the respective courier service for resolution of any transit-related issues.
• Any claims for lost or damaged shipments must be filed with the courier company in accordance with their policies.
8. Changes to Orders
• Requests to modify shipping addresses or order details must be made within 6 hours of placing the order.
• Greenbio does not guarantee changes after this period, as orders may already be processed.
9. Contact Information
For shipping-related inquiries, customers may contact Greenbio via:
• ✉ Email: info@greenbioproducts.com
• ☎ Phone: +91 9846 660 666
10. Amendments to this Policy
EIGHT SPECIALIST SERVICES PRIVATE LIMITED reserves the right to modify, update, or amend this Policy at any time without prior notice. Changes will be effective upon posting on the website.
By placing an order, the Customer acknowledges and agrees to the terms of this Shipping Policy.
